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Make Payments

Effective March 18, 2020, the agency's lobby is only open for accepting payments. However, there are several payment options available (see below) if you would like to avoid the payment line. In addition, all documents should be mailed to 315 High Street, 7th FL, Hamilton, OH 45011 or dropped off to conference room 2A/2B located on the 1st FL of the same address.

If you have been ordered to pay by a wage withholding where support is deducted directly from your paycheck or bank account, you must still pay through the Butler County Child Support Enforcement Agency (CSEA) or Ohio Child Support Payment Central until the support is deducted from your wages or your account. Most deductions take two to three weeks to begin after the support order is finalized.


Payment Options

WAGE WITHHOLDING ORDER
The CSEA issues a wage withholding order to your employer. The employer then deducts the court-ordered amount from your paycheck.

PAYMENT WINDOW
You can make payments by cash, credit card, money order or check in-person at the agency’s payment window. Please note - credit card payments may take 2-3 days to post in the child support system.

The CSEA will only accept Visa, Discover or Mastercard. You must make the payment before 1:45 P.M. or the agency will credit the payment the following day.

Butler County CSEA
Government Services Center

315 High Street, 7th Floor
Hamilton, Ohio 45011
Collection Window Hours: 7:30 A.M. to 4:00 P.M., Monday – Friday

PAY-BY-PHONE
You can make credit card payments over the phone by calling Customer Service at 513-887-3362. You can also call the Ohio Office of Child Support at 1-888-965-2676, option 5 to make a payment. Please note, credit card payments may take 2-3 days to post in the child support system. 

OHIO CHILD SUPPORT PAYMENT CENTRAL
You can send money order or check payments to Child Support Payment Central (CSPC), PO Box 182372, Columbus, OH 43218. Write your SETS number (the 10-digit number beginning with a "7") and your court order number on the check or money order. 

Ohio SMART e-Pay - Parents and employers can make online payments deducted from a checking/savings account at https://oh.smartchildsupport.com/.  There is no charge for payments sent to Ohio CSPC. During the initial registration, please allow up to 7 business days for the payment to be received. However, subsequent payments using the same bank account will be received within 24-48 hours.

BANK DEDUCTION ORDER

The CSEA issues a bank deduction order to your financial institution. Your bank will then deduct the court-ordered amount directly from your account.

 

MONEYGRAM — Make cash payments at Wal-Mart, CVS & other retailers or online at www.moneygram.com. Must reference Ohio receive code 14674. Fee is $3.95 per transaction.

 

 

 

 

 

 




Butler County CSEA | Executive Director William Morrison | Assistant Director Narka Gray 
Government Services Center, 7th Floor, Hamilton, OH 45011

Phone (513) 887-3362 | Fax (513) 887-3699

Board of Commissioners: Donald L. Dixon, T.C. Rogers, Cindy Carpenter