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Hours & Location

Government Services Center


Government Services Center

315 High Street, 7th Floor

Hamilton, Ohio  45011

Phone Numbers

Main Number: (513) 887-3362

Middletown Number: (513) 424-5351

Toll Free Number for Ohio Residents: 1-800-542-0806

SETS Voice Response Unit (VRU): 1-800-860-2555

Fax: (513) 887-3699

Customer Service is available to take phone calls from 8 A.M. - 4 P.M., Monday through Friday.


All Butler County child support cases are on the statewide computer system known as the Support Enforcement Tracking System (SETS). Due to this, we are unable to provide you with information regarding your account over the web. Please call our main number or the VRU for specific case information.


The agency's lobby hours are 7:30 A.M. to 4:00 P.M., Monday through Friday. The lobby is located on the 7th floor of the Government Services Center, 315 High Street, Hamilton, OH  45011. 

You can make payments by cash, credit card, money order or check in-person at the agency’s payment window. Please note - credit card payments may take 2-3 days to post in the child support system.

The CSEA will only accept Visa, Discover or Mastercard. You must make the payment before 1:45 P.M. or the agency will credit the payment the following day.


Butler County CSEA
Government Services Center
315 High Street, 7th Floor
Hamilton, Ohio 45011
Collection Window Hours: 7:30 A.M. to 4:00 P.M., Monday – Friday




Butler County CSEA | Executive Director Julie Gilbert | Assistant Director Narka Gray 
Government Services Center, 7th Floor, Hamilton, OH 45011

Phone (513) 887-3362 | Fax (513) 887-3699

Board of Commissioners: Donald L. Dixon, T.C. Rogers, Cindy Carpenter